Vision Assisted Package Retrieval

Computer vision–enabled package search system for Leading Logistics and Tech Client

Project Type

Design Strategy, Service Design, User Experience, Visual Design

About

Supported the launch of a computer vision–enabled package retrieval system deployed in 1,000+ electric delivery vehicles across the U.S., reducing perceived physical and cognitive effort for drivers by 67%. Led field research with drivers and dispatchers in order to build UX delivery workflows, create projection icons for the AI system, and identify in-van service design opportunities to enhance operational efficiency during deliveries.

The following work is protected under NDA and available with appropriate confidentiality. Access is password-protected, and may be shared upon request.

Next
Next

Global Self-Service Retail Kiosk for Leading Logistics and Tech Client